Privacy Policy

For HARD, it is essential that the Users of our environments and digital services (sites, stores, etc.) travel with peace of mind and know that their privacy is one of our concerns. For this, we make available this document called Privacy Policy that informs about how we treat your personal data. 

It is very important that you read and understand. In case of any doubt, contact us. 

1 – Definitions 

For the purposes of this Privacy Policy, the following definitions apply: 

Hard Produtos Para Construção LTDA: Name used in this document to identify the parent company and owner of this Portal, Hard Produtos Para Construção LTDA, registered under CNPJ nº 06.867.848/0001-07, headquartered in the city of Joinville – SC, Rua Dr. Humberto Pinheiro Vieira, 150 Lot 1B. Zona Industrial Norte – CEP: 89.219-570. 

Cookies: Files sent by the Portal’s server to the Visitors’ computer, with the purpose of identifying the computer and obtaining access data, such as browsed pages or clicked links, thus allowing to personalize the Visitors’ browsing on the Portal, in accordance with your profile. 

IP: Abbreviation for Internet Protocol. It is a set of numbers that identifies the Visitors’ computer on the Internet. 

Logs: Records of Visitor activities performed on the Portal. 

Portal: Designates the electronic address its subdomains. 

Visitor: Anyone who browses the Portal. 

User: Visitors who are authenticated in the Portal system. 

Web beacons: Programming lines in HTML pages whose purpose is to obtain details of the user’s navigation, such as how long the site was open, which address was then visited, among others. 

2 – Obtaining data and information 

2.1 – Data and information will be obtained when Visitors interact with the various functionalities existing on the Portal, providing the information voluntarily, as in the “Service Center” section for example. 

3 – Data and Information Storage 

3.1 – All data and information collected from Visitors will be incorporated into the Portal’s database, and Hard Produtos Para Construção LTDA will be responsible for it. 

3.2 – The data and information collected will be stored in a safe environment, observing the state of the available technique, and can only be accessed by qualified and authorized people by Hard Produtos Para Construção LTDA. 

3.3 – Considering that no security system is absolutely safe, Hard Produtos Para Construção LTDA disclaims any liability for any damages and/or losses resulting from failures, viruses or invasions of the Portal’s database, except in cases of intent or blame for it. 

3.4 – Hard Produtos Para Construção LTDA collects only the information essential to the viability of its business, that is, civil construction, industry and resale. 

4 – Use of Data and Information 

4.1 – The data and information collected from the Visitors may be used for the following purposes: 

a) Respond to any queries and requests from Visitors; 

b) Compliance with a legal or judicial order; 

c) Constitute, defend or regularly exercise legal or administrative rights; 

d) Prepare general statistics to identify the profile of Visitors and develop campaigns for Hard Produtos Para Construção LTDA, but without performing personal identification; 

e) Ensure the safety of Visitors; 

f) Keep the records of Visitors up to date for purposes of contact by telephone, electronic mail, SMS, direct mail or other means of communication; 

g) Inform about news, promotions and events from Hard Produtos Para Construção LTDA and its commercial partners. 

4.2 – The database collected by Portal Hard Produtos Para Construção LTDA will not be shared, sold, assigned, transferred, informed or rented to third parties. 

4.3 – The acquired data can only be accessed by professionals duly authorized by Hard Produtos Para Construção LTDA, respecting the need to which they will be submitted, the relevance to the purposes of the Portal and the interests of users, in addition to preserving the privacy of users. 

4.4 – If the User fails to use the services offered by the Portal, Hard Produtos Para Construção LTDA may, for the purposes of auditing and preservation of rights, keep the record of their data and information, for a maximum period of 5 (five) years, with the faculty of definitively excluding them according to its convenience. 

5 – From the Activity Record 

5.1 – Hard Produtos Para Construção LTDA will record all activities carried out by Visitors on the Portal, through logs, including: 

a) IP Address of Visitors; 

b) Actions carried out by Visitors on the Portal; 

c) Pages accessed by Visitors; 

d) Dates and times of each action and access to each page of the Portal; 

e) Session ID of the Visitors. 

5.2 – The records mentioned in item 5.1 may be used by Hard Produtos Para Construção LTDA in cases of fraud investigation or improper alterations to its systems and records. 

6 – Cookies 

6.1 – The Portal may use cookies, and it is up to Visitors to configure their Internet browser if they wish to block them. In this case, some features of the Portal may be limited. 

6.2. Also, the Portal may use web beacons to collect data on the behavior of visitors to the pages, where the installation of files on the visitors’ equipment is not necessary. 

6.3. Other technologies may be used to obtain browsing data by the user, however, they will always respect the terms of this policy and the user’s options regarding its collection and storage. 

7 – General Provisions 

7.1 – The provisions contained in this Privacy Policy may be updated or modified at any time, and it is up to Visitors to check it whenever they access the Portal. 

7.2 – Visitors should contact in case of any doubt regarding the provisions contained in this Privacy Policy through the “Call Center” Section. 

7.3 – When placing information in a public area of ??Portal Hard Comércio de Fixadores e Resins LTDA, the user is aware that they will be available to other Visitors and Users of the site. 

7.4 – Hard Produtos Para Construção LTDA cannot control what the Visitors and Users of the information published on the site do. Please keep in mind that any information disclosed in these areas may become public information and therefore caution and common sense are important when posting any content. 

8 – Applicable Law and Jurisdiction 

8.1 – This Privacy Policy will be interpreted in accordance with Brazilian legislation, in the Portuguese language, and the Joinville District Court in the state of Santa Catarina will be elected to resolve any dispute, question or supervening doubt, with the express waiver of any other, however privileged it may be. 

9. Minors 

Persons under the age of 18 are not permitted to register on our Website and provide any PII. If your children disclose information about themselves, they may receive unsolicited messages from other users. Accordingly, parents must monitor and be responsible for their children’s access to this Website and must ask us to remove their subscription. 

10. Changes to this Policy 

10.1 If we decide to change this Policy, we will post the modified Privacy Policy on this Website in order to inform users of the changes so that they are always aware of what information we collect, how we use it, and when we may disclose it. 

10.2 We reserve the right to modify this Privacy Policy at any time; therefore, we ask that you review it frequently. Users are bound by any minor modifications to this Policy. If there is a significant change, we will indicate it on our Website and provide a link to the new Policy. 

11. Contact Us 

If you have any questions about our Policy, please contact us as follows: 

Hard Products For Construction LTD 

CNPJ: 06.867.848/0001-07 

IE: 254,811,000 

Address: Rua Dr. Humberto Pinheiro Vieira, 150 Lot 1B. 

North Industrial Zone – CEP: 89.219-570 Joinville/SC 

Phone: (47) 4009-7209 

Fax: (47) 4009-7217 

Update: 03/24/2022 

Hard Products For Construction LTD